Invoices and VAT

Where to find invoices, VAT handling for EU customers, and reverse charge.

Every charge gets a downloadable PDF invoice. EU VAT is calculated automatically; if you have a valid VAT number, reverse charge applies.

Where to find invoices

Account → Invoices. The list shows date, amount, and status (paid / refunded / open). Click a row to download the PDF.

VAT

  • Belgium — 21 % Belgian VAT applied (we're a Belgian company).
  • EU outside Belgium, no VAT number — VAT applied at your country's rate.
  • EU outside Belgium, valid VAT number — reverse charge. No VAT on the invoice; you self-account.
  • Outside EU — no VAT (subject to your local tax rules).

Where to set your VAT number

Account → Billing address. Enter your VAT number; we validate it via VIES on save. If valid, future invoices switch to reverse charge automatically.

Already-issued invoices don't change

Adding a VAT number doesn't retroactively edit past invoices. From the next renewal onward, reverse charge applies.

Need an invoice in your company name?

Set the company name and address on the Billing address tab before the next renewal. The invoice is issued to whatever's on the address at billing time.

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Last updated April 25, 2026