Frequently Asked Questions
Find answers to common questions about equiReelz
Categories
General Questions
equiReelz is a specialized platform designed for equestrians to upload, manage, and share videos from horse competitions. It includes features like secure sharing, frame-by-frame playback, and organization tools tailored to equestrian needs.
equiReelz is designed for all equestrians - riders, trainers, owners, grooms, and anyone involved in the equestrian community who wants to capture, analyze, and share horse competition videos.
equiReelz supports most common video formats including MP4, MOV, AVI, and WMV. We handle 4K, HD, and standard definition videos from smartphones, cameras, and other recording devices.
Account & Billing
To create an account, click the "Sign Up" button in the top right corner of the homepage. You can register using your email address or through social login options like Google or Facebook.
Yes, we offer a free plan with basic features including 20GB of storage. For more storage and advanced features, we offer affordable paid plans.
To upgrade your account, go to your Account page and select "Subscription". From there, you can choose the plan that best fits your needs and complete the payment process.
Video Management
After logging in, navigate to the "Upload" page, drag and drop your video files or click to select them from your device. You can then add metadata like horse name, rider, and location before finalizing the upload.
The platform is optimized for competition videos typically under 5 minutes, but there is no strict limit. However, longer videos will use more of your storage quota.
Yes, you can download your videos at any time. We also maintain different resolutions, allowing you to download a lower-resolution version if needed for sharing or offline viewing.
Sharing & Privacy
You can share videos by generating a secure link from the share button on the video page. You can set an expiration time for the link and share it via email, messaging apps, or social media.
Absolutely. By default, all videos are private to your account. You can choose to share them with specific people via secure links or make them public if desired.
Yes, we provide an embed code for videos you've made publicly accessible, allowing you to incorporate them into your website, blog, or other online platforms.
Technical Support
equiReelz works with all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated to the latest version for the best experience.
Yes, equiReelz is fully responsive and works on smartphones and tablets. You can upload, view, and share videos directly from your mobile device.
We support all common video formats including MP4, MOV, AVI, and WebM. For optimal performance, we recommend MP4 files with H.264 encoding.
Security is our top priority. All videos are stored using encryption, and we use secure connections (HTTPS) for all data transfer. You maintain complete control over who can access your content.
Still have questions?
If you couldn't find the answer to your question, please feel free to contact us directly.