Upgrades happen immediately and you only pay the difference for what's left of the month. Downgrades happen at the end of the current billing period.
Upgrading
- Click Change plan on the Billing page. Pick the new tier, confirm.
- Your card is charged the prorated difference: if you were 10 days into a 30-day month on Casual and you switch to Active Rider, you pay 20/30 of the price gap.
- Storage cap updates instantly. You can upload up to the new limit right away.
Downgrading
- Same flow — pick the lower tier. The change is scheduled for the end of your current period.
- You keep the higher quota until then.
- If your current usage exceeds the lower tier's quota, the Billing page warns you. You'll need to delete videos or buy add-ons before the period ends, or your account becomes read-only on downgrade.
- You can cancel a scheduled downgrade up until it takes effect.
Cancelling entirely
Cancellation is the same as downgrading to free. The free plan has 10 GB; if you're using more than that on cancellation day, the same warning applies.
Read-only mode
If you exceed your storage on a downgrade, the account doesn't lose data — it just stops accepting new uploads. Catch up by deleting some videos, then it's back to normal.
Try yearly before locking in
Switching from monthly to yearly applies immediately — the unused part of your current month is credited against the yearly invoice. The two-months-free discount starts right away. Switching back from yearly to monthly waits until your current yearly period ends.