Help center
Step-by-step guides for everything equiReelz can do — written by the people who built it.
Getting started
Create an account, install the apps, and get your first video into equiReelz.
- — Create your equiReelz account
- — Complete your profile
- — Upload your first video
- — Install the iOS app
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Uploading videos
Get videos from your phone, GoPro, or computer into your library.
- — Upload from the web
- — Upload from iPhone
- — Tag your videos with horse, rider, and location
- — Places, addresses, and custom locations
- + 2 more
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Finding videos
Search, filter, and rediscover the rounds you care about.
- — Search and filter your library
- — Smart search (natural language)
- — Calendar view of your activity
- — Recent videos and people
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Sharing & transferring
Send videos to people, teams, or anyone with a link.
- — Share vs transfer — which should I use?
- — Share a video with a contact
- — Videos shared with you
- — Keep a shared video (save your own copy)
- + 5 more
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Teams
Run your barn as a group, invite members, and manage roles.
- — Create a team and invite members
- — Team roles: owner, admin, member
- — Videos owned by a team
- — Leave or delete a team
Browse teams
Automation rules
Auto-share or auto-transfer new videos based on the horse, rider, or location.
- — What are automation rules?
- — Rule examples that save real time
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Playing & analyzing
Slow motion, frame-step, side-by-side comparison.
- — Player controls
- — Slow motion and frame-step
- — Compare two videos side by side
- — Download a video to your device
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iOS app
Camera roll scanning, background uploads, bulk edit.
- — Use the app without an account
- — Open equiReelz links in the app
- — Local videos vs online videos on iOS
- — Background uploads on iOS
- + 4 more
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Account & privacy
Profile, email preferences, your data, and account deletion.
- — Profile and login email
- — Change your language
- — Email preferences
- — Delete your account
- + 1 more
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Storage & billing
Plans, upgrades, add-on storage, invoices, VAT.
- — Plans and storage tiers
- — Upgrade or downgrade your plan
- — Buy extra storage
- — Invoices and VAT
- + 1 more
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Troubleshooting
Stuck uploads, rejected transfers, missing emails, and more.
- — An upload is stuck
- — A transfer was rejected
- — I'm out of storage
- — I'm not getting emails
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